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At Strand Natural  Hair Extensions we are committed to providing you the best! This theme is not just for our products but our process as well. Your order will be processed and shipped within 48 hours of payment. Our standard shipping will take 3-5 business days to deliver. We require a signature confirmation to ensure your order arrives at the correct destination. 

If you received your order and want to make a change please email us at When shipping back your item please include your order number and the details of the exchange. We strongly recommend you include insurance in case of any carrier issues. Your exchange can be sent to: 

        Strand LLC Return
       7880 Creekside Center drive I-2

        Anchorage, Alaska 99504

Please note we only offer store credit for orders that have been processed and shipped. In order to receive credit for your exchange the hair must be in the same condition as when you received it and all original packaging must be in tack. For more information please email us or call (907)406-0930

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